Privacy Policy

Last Revised: January 26th, 2025

At Elite Movers, Inc., your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, safeguard, and disclose your personal information when you use our website ("Site") and the services we provide through the Site ("Services"). This Policy applies to all visitors, users, and clients of the Site and Services.

This Privacy Policy specifically pertains to this Site only and does not apply to any other websites or services, online or offline, provided by us.

By accessing or using our Site and Services, you are agreeing to the terms outlined in this Privacy Policy. Please take the time to read it carefully.

1. Types of Information We Collect

We may gather the following types of "Personal Information":

Contact Information: This includes your name, address, phone number, and email address.

Identifying Information: This includes your IP address, social media usernames, and other credentials for authentication and account access.

Financial Information: Credit card and bank account details for payment processing.

Demographic Information: Information such as gender, age, employment status, and salary.

Geolocation Data: Information regarding your physical location.

Internet Usage: Information on how you navigate through our Site, including your browsing, search, and click history, and how you interact with our Services.

Commercial Information: Data on the products or services you've viewed or purchased.

Multimedia Information: Any images or videos you share with us.

Profile Inferences: Insights derived from the information above to help us understand your preferences, behaviors, and attitudes.

2. How We Use Your Information

We may utilize your Personal Information for the following purposes:

To Complete Transactions: We use your contact, financial, and commercial information to process, confirm, and track your orders or subscriptions.

To Improve Our Services: Your browsing history, usage data, and geolocation information help us analyze trends, user behavior, and improve your experience.

Marketing and Promotions: We may use your information to send you targeted advertisements, offers, and notifications about new products, promotions, or events. This may include offering loyalty programs or running contests.

Site and Service Maintenance: We may use your data to send updates about your account, resolve customer service issues, or improve the technical aspects of the Site and Services.

Content and Review Purposes: We may use your images, videos, and other content you've shared to promote reviews and showcase materials on our website or social media.

Security and Fraud Prevention: We use various data points to secure the Site and Services and prevent unauthorized activities such as fraud or theft.

Legal Compliance: Your information may be used to fulfill legal obligations or to consult with our attorneys, auditors, or other professionals as required by law.

3. Where We Collect Your Information

We gather Personal Information from several sources:

Directly From You: When you fill out forms on our Site, make a request, sign up for communications, or directly interact with us, we collect the information you provide.

Through Service Providers: Third-party providers may gather certain information on our behalf. For instance, analytics platforms may track your interaction with our Site to help us optimize your experience.

From Third-Party Sources: We may also receive information about you from social media platforms or other online or offline sources, especially if you've consented to sharing your data through these channels.

Passively: We may collect passive data, such as browsing behavior, through tools like cookies and web beacons.

4. Sharing Your Information with Third Parties

We may share your Personal Information with trusted parties in the following situations:

Service Providers: We collaborate with third parties to provide essential services such as hosting, data storage, and marketing. These partners are only granted access to the Personal Information necessary to perform their duties, and they are required to safeguard your data.

Affiliates: We may share your information with companies that are under our control or that control us, provided they are acting in the role of a Service Provider.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

Legal Obligations: If required by law, we may disclose your information to authorities or as part of a legal process to protect our rights, comply with subpoenas, or prevent illegal activities.

5. Mobile Messaging

If you opt into our mobile messaging program, we will use the information you provide only to send you messages and respond to your inquiries. We do not sell or share your phone number or personal information with third parties for marketing purposes. However, we reserve the right to disclose information if required by law or to protect our rights. This section pertains only to mobile messaging and does not affect other sections of this Privacy Policy.

6. Cookies and Tracking Technologies

We may use cookies, which are small data files, to collect information about your activity on our Site. This includes information on your preferences, actions, and usage patterns. You can manage cookie preferences through your browser settings, but certain Site features may not function correctly if cookies are disabled.

We may also use third-party services like Google Analytics to gather anonymous data about Site usage and to serve targeted advertisements. You can opt out of Google Analytics by visiting Google Analytics Opt-Out.

7. Session Replay and User Behavior Tracking

We may utilize session replay technology to record your interactions with our Site, such as clicks, scrolls, and navigation patterns. This allows us to improve user experience, troubleshoot issues, and enhance our services.

8. Chatbot Services

We may use chatbots to interact with you and provide customer service. These automated systems gather information from you during the conversation and store a transcript of the chat. We use this information for improving customer service, fraud prevention, and security. The transcript may be reviewed and stored by our service provider.

9. Online Advertising

We partner with third-party companies that may serve advertisements and collect data when you interact with our Site. These companies use information such as your browsing history to serve more relevant ads across different platforms. You can learn more about how to manage these preferences at Network Advertising Initiative or About Ads.

10. Your Choices Regarding Information

You can manage your communication preferences by opting out of marketing emails through the unsubscribe link provided in those emails. Please note that opting out of marketing emails does not stop essential communications related to your account.

11. Public Sharing

Be mindful that information you share publicly on our Site or through social media may be accessible to others and could be used by third parties. We are not responsible for how this information is used once shared.

12. Data Security

We employ physical, electronic, and procedural safeguards to protect your data. Access to your Personal Information is restricted to authorized personnel and service providers who need it to perform their duties.

We hope this Privacy Policy gives you a clear understanding of how we collect, use, and protect your personal information. If you have any questions or concerns, please feel free to contact us.